Who it is for
Property owners and facility teams with an active or recurring seepage, dampness or leakage concern.
When to use it
Use it when the visible symptom is clear but the cause, treatment path or area of responsibility is not.
Why acting at this stage matters
The visible damp patch is often only the symptom. Understand the likely entry path before committing a larger amount to repairs.
What is included
- A technician site inspection request
- Discussion of the likely cause and treatment path
- A recorded request and next steps in the portal
What you receive
- A clearer understanding of the issue
- Guidance on the next technical decision
- A basis to decide whether a detailed specification is needed
Sample deliverable
See what a Diagnosure report looks like
You receive a structured technical record—not a generic paragraph. Important findings are organised so they can support your next decision.
This is an illustrative preview, not a customer case. Your report is based on the evidence available for your property.
Site diagnosis
Leakage assessment note
Internal dampness · visual and physical inspection
Observed symptom
Localised dampness with coating blistering near the wall–slab junction.
Likely cause
Water entry should be checked externally before internal repair is considered.
Verification
Inspect the adjoining exposed surface, joints and drainage path during the visit.
Treatment direction
Repair should address the entry path, not only the visible internal finish.
Technical conclusion
The report records observations, explains the likely mechanism and defines the next technical step.
Usual process
A clear next step, before a bigger decision
Checking current pricing…
- 01
Describe the problem and share available evidence
- 02
Membrain confirms the inspection request
- 03
Review the likely cause and next step
Timing: Inspection availability and timing are confirmed after your request is reviewed.
Independent by design
Advice first. No contractor commission.
Membrain provides technical diagnosis and advice. We do not sell execution work and do not earn a commission from a contractor you choose.
Not sure this is the right service?
Use the simple service guide to choose by your current situation.